FAQ
Everything you need to know about WE Elementa
Frequently Asked Questions
How does it treat hair while styling?
Wax isn't just about hold; it's also the carrier for the essences. When you style your hair, the Active Essences remain attached to the hair fiber and continue to work throughout the day. Styling becomes a treatment moment, without adding extra steps.
Do I need to change my routine?
No, that's the beauty of it. You use the Kit just like you would a normal wax: the only extra step is a few drops of essence in your palm. No mask, no waiting time, nothing to rinse off.
Why is the wax neutral (unscented)?
Because a neutral base doesn't clash with the essences: it lets them express themselves cleanly, allows you to change the scent and function whenever you want, and keeps the formula more essential. The wax shapes and holds the essences; the essences do the rest.
How is this wax different from a regular one?
It is designed to be activated with essences. The neutral base protects the hair fiber, while the essences add function: more softness, control, and shine. A common wax perfumes and holds: this one shapes and treats.
Do more drops mean more hold?
No. Hold depends on the wax, not the essences. More drops do not increase hold: they enhance cosmetic performance (fragrance, softness, shine, protection).
Do essential oils irritate the skin?
Wax is applied to the length of the hair, not the scalp, so direct contact is minimal. And since it's alcohol-free, it doesn't "draw" oils towards the skin. If you have very sensitive skin, always do a patch test first.
How many ml are the essence vials?
From 5 ml. A few drops are enough per application, so they last a long time.
Does the wax leave any residue?
No. It washes out completely with normal shampoo.
Is it suitable for all hair types?
Yes: straight, wavy, curly, fine or thick. It's a styling product to use every day, without weighing hair down. Just change the amount of wax based on the hold you're looking for.
Can I combine it with other products?
Yes, with pre-styling products. Avoid applying very strong fixatives over them, as this would limit their effect.
Is it good for the hair?
It works on a cosmetic level: it helps reduce dryness, friction, and the effects of environmental stress, leaving hair softer and shinier. It is not a medication and does not replace medical treatments.
Shipping and Delivery
Shipping in 24/48 business hours throughout Italy. Tracking via email.
Returns and refunds
You have 14 days from delivery to change your mind. For hygiene reasons, we only accept returns if the product is intact and unused. Read the full policy.